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Group Decision-Making in Condominium Boards

The Goals of Group Decision-Making in Condominium Governance


Why Decision-Making Matters


A well-structured decision-making process ensures that condominium boards:


  • Act in the best interests of the corporation rather than individual preferences.

  • Balance diverse viewpoints while remaining aligned with legislative requirements.

  • Ensure transparency and accountability in governance.

  • Prevent legal disputes and internal conflicts stemming from unclear decision-making processes.


Boards must make decisions that uphold their fiduciary duty under the Condominium Property Act (CPA) and ensure financial and operational stability.


Decision-Making Models in Board Governance


Majority Rule Decision-Making

  • Most common decision-making method used in board meetings.

  • Decisions require a simple majority (more than 50%) or a special resolution (more than 75% approval from all registered owners representing more than 75% of all unit factors) depending on the decision type.

  • Ensures efficiency but may alienate minority viewpoints.


Consensus-Based Decision-Making

  • Focuses on ensuring that all board members support or can live with the decision.

  • Encourages collaboration and compromise.

  • Can lead to longer decision-making processes, making it difficult to resolve urgent matters quickly.


Unanimous Decision-Making

  • Used in critical decisions where full board agreement is required (e.g., bylaw amendments).

  • Reduces conflict but may be impractical in larger boards.


Evaluating Decision-Making Approaches


Strengths and Weaknesses of Each Approach

Decision-Making Model

Strengths

Majority Rule

Efficient, ensures decisions are made quickly

Consensus-Based

Encourages collaboration, reduces conflict

Unanimous Decision-Making

Ensures complete agreement and compliance

Decision-Making Model

Weaknesses

Majority Rule

Can disregard minority opinions

Consensus-Based

Can be slow and ineffective for urgent decisions

Unanimous Decision-Making

Can delay decisions and cause stagnation



Legal Considerations in Board Decisions


  • The Condominium Property Act specifies voting requirements for annual general meetings (AGMs), bylaw amendments, and financial decisions.

  • Boards must document all votes and decisions in meeting minutes for transparency and legal compliance.

  • A failure to follow proper voting procedures can result in the decision being challenged or invalidated.


The Condominium Manager’s Role in Decision-Making

Condominium managers play a key advisory role in board decision-making by:


  • Ensuring Compliance: Educating boards on legal decision-making requirements.

  • Facilitating Fair Discussions: Encouraging all board members to contribute to discussions.

  • Mediating Conflicts: Resolving disputes that arise during board deliberations.

  • Providing Data and Analysis: Supplying relevant financial and operational information to guide decisions.


Managers should remain neutral and ensure the board adheres to CPA provisions when making decisions.


Developing a Decision-Making Policy for a Condominium Board


Key Components of a Decision-Making Policy

A strong decision-making policy should:


  1. Outline Decision-Making Methods: Specify when majority rule, consensus, or unanimous voting applies.

  2. Define Voting Structures: Clarify how votes are counted and recorded.

  3. Address Conflict Resolution: Establish procedures for resolving disagreements.

  4. Ensure Transparency: Require documentation of decisions in meeting minutes.

  5. Align with CPA and Bylaws: Verify that all decisions comply with legislative requirements.


Board Decision-Making Review


Scenario:

A condominium board recently approved a significant budget increase without consulting owners, leading to conflict and complaints.


Task:

Analyze the decision-making process and determine:

  • Was the decision made using best governance practices?

  • Did it comply with voting and procedural requirements under the CPA?

  • What improvements could be made to the board’s decision-making policy?


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