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Document Stewardship and Compliance Best Practices

The Importance of Document Stewardship in Condominium Management


Why Document Stewardship Matters


  • Reducing legal risks associated with document loss, unauthorized disclosure, or improper handling.

  • Ensuring transparency and compliance with regulatory requirements.

  • Meeting financial reporting and operational governance obligations.


Relevant Legislation


  • Condominium Property Act: A corporation shall keep and maintain at its address for service books and records as prescribed in the regulations.

  • Condominium Property Regulation: Specifies the documents that must be retained, including meeting minutes, financial statements, insurance policies, and reserve fund studies.


Risks of Poor Document Management


  • Legal risks: Failure to maintain documents can result in non-compliance with RECA regulations and fines.

  • Operational risks: Lack of accessible records can hinder decision-making and condominium management.

  • Financial risks: Mismanagement of financial records may lead to audits or disputes.


Legal Responsibilities for Document Retention


Mandatory Document Retention under Alberta Law


  • Condominium Property Act: Outlines the obligation of condominium corporations to keep specific records.

  • Condominium Property Regulation: Identifies required records, including but not limited to:

    • Bylaws

    • Meeting minutes

    • Reserve fund studies

    • Insurance policies

    • Financial statements

  • Real Estate Act Rules: States that condominium managers must maintain accurate records for financial transactions related to condominium corporations.


RECA Compliance for Condominium Managers

  • Real Estate Act Bylaws: States that records must be kept in a secure and accessible format for a minimum of three years.

  • Real Estate Act Rules: A condominium manager must keep copies of all financial records, service contracts, and meeting records for a minimum of three years.


Best Practices for Document Security and Access

Implementing Secure Document Storage

  • Real Estate Act Rules: A condominium manager must ensure records are accessible but protected against unauthorized access.

  • Best practices for electronic document security:

    • Encryption and password protection for digital records.

    • Secure backup storage solutions.

  • Best practices for physical document security:

    • Locked filing cabinets and restricted access to sensitive records.

    • Audit trails for document handling.


Providing Access to Records

  • Condominium Property Act: Upon written request, a condominium corporation shall make records available to an owner, buyer, or mortgagee within a reasonable time.

  • Condominium Property Regulation: Specifies response timelines and fees associated with providing access to records.


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Governing Documents and Compliance

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